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To reset your password, enter your Username or Member ID.

Tip Please enter your Username/Member ID for verification.
The ID you enter depends on the type of account:
  • Business phone/Internet account:
    Enter the Username you selected when you registered online.

  • AT&T account:
    Enter your Member ID (

Privacy Policy

We ask you to provide some personal information to verify your identity. Learn how AT&T protects your personal information by reviewing our Privacy Policy.